Terms of Service

1. Definitions

• "Account" means the administrative portal and credentials established to access the Platform.
• "Agreement" means these Terms of Service, alongside any executed Order Forms and incorporated policies.
• "Client" means the legal entity executing an Order Form or accessing the Platform.
• "Client Data" means all text, files, code, prompts, metadata, and other information transmitted to the Platform by or on behalf of the Client.
• "Company" means the corporate entity providing the Platform as specified on the active Order Form.
• "Platform" means the proprietary software-as-a-service artificial intelligence governance, discovery, and runtime control gateway application hosted by the Company.
• "Services" means the Platform, documentation, updates, support, and professional services provided under the Agreement.

2. License Grant and Right of Use

Subject to the Client's continuous compliance with this Agreement and the timely payment of all applicable fees, the Company hereby grants the Client a limited, non-exclusive, non-transferable, non-sublicensable, revocable license during the active subscription term to access and utilize the Platform solely for internal business security, governance, and compliance operations.

3. Acceptable Use Obligations

The Client shall not, and shall ensure its authorized users do not:

• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, underlying algorithms, or structures of the Platform.
• Utilize any automated data collection tools, scrapers, crawlers, or spiders to systematically extract data or metadata from the Platform without express written authorization.
• Circumvent, disable, or interfere with any security-related features, licensing restrictions, or access control mechanisms integrated into the Platform.
• Utilize the Platform to process, store, or transmit malicious code, viruses, or other harmful digital assets.
• Attempt to gain unauthorized access to the host infrastructure, databases, or network architectures supporting the Platform.

4. Platform Purpose, Interpretation, and No Third-Party Claims

• "Purpose" The Platform is an AI governance and safety service intended to safeguard the interests of all stakeholders by analyzing, interpreting, and flagging potential risks in AI interactions. It is designed to be constructive and protective; the Company does not create or distribute content with the intention to criticize, disparage, or defame any individual, project, or company.
• "Nature of Outputs" All risk assessments, dashboards, reports, and any other outputs generated by the Platform are the result of the Company's own automated or human-assisted interpretation of data and patterns. Such outputs reflect the Company's independent analysis only. They do not represent the views, claims, or endorsements of any third party, including the creators of any AI models, external projects, or companies referenced. The Company makes no claims on behalf of other projects or companies and does not guarantee the accuracy, completeness, or suitability of any third-party services or models.
• "No Reliance on Third Parties" Nothing in the Platform's outputs should be construed as the Company making statements or commitments that legally bind any other organization. All interpretations are the Company's own and are not authorized by or attributable to any third party.

5. Intellectual Property and Proprietary Rights

• "Ownership of Platform" The Company and its licensors retain all right, title, and interest, including all associated intellectual property rights, in and to the Platform, Services, documentation, and any derivative works, improvements, or enhancements developed thereof.
• "Ownership of Client Data" The Client retains exclusive ownership of and all proprietary rights in the Client Data. The Client hereby grants the Company a limited, worldwide, non-exclusive, royalty-free license to host, process, transmit, and display Client Data solely as necessary to deliver, maintain, and support the Services in accordance with the Agreement.
• "Feedback" If the Client provides the Company with suggestions, enhancement requests, or other feedback regarding the Platform, the Company may utilize such feedback without restriction or obligation of confidentiality.

6. Artificial Intelligence Training Policy and Optional Consent

The Company maintains a strict data minimization and privacy-first model regarding its artificial intelligence system operations.

• "Core Restriction" The Company shall not utilize Client Data, including any proprietary prompts, source code, corporate files, or model interaction logs processed by the gateway, to train, fine-tune, or otherwise improve any core public or shared artificial intelligence models without the explicit, affirmative written consent of the Client.
• "Hobby and Trial Tiers" Users registered on free, trial, or hobby-tier accounts are, by default, opted into the product improvement training program. Users may opt out of this program at any time through their account security settings. If an opt-out is executed, the Company shall cease all data capture for training purposes from the exact time of the configuration change.
• "Paid Professional and Enterprise Tiers" Clients registered on paid Professional or Enterprise subscription tiers are, by default, completely opted out of all product improvement and model training programs. No Client Data processed under a paid subscription tier shall be used for model development or shared with third-party model providers for independent training activities.

7. Warranties and Disclaimers

The Platform and all associated services are provided on an "as is" and "as available" basis. The Company explicitly disclaims all representations, endorsements, or warranties of any kind, whether express, implied, statutory, or otherwise, including but not limited to any implied warranties of merchantability, fitness for a particular purpose, non-infringement, or title. The Company does not warrant that the Platform will operate uninterrupted, error-free, or completely free of security vulnerabilities, nor does it guarantee that the Platform will identify all instances of shadow artificial intelligence usage or prevent all potential data leaks. Without limiting the foregoing, the Company expressly disclaims any responsibility for any decisions, actions, or omissions taken by the Client or any third party based on the Platform's interpretations, risk scores, or analytical outputs. The Platform is an analytical tool only; it does not provide legal, compliance, or security advice, and no one may hold the Company responsible for any consequences arising from reliance on its findings.

8. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall either party be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to loss of profits, revenue, data, goodwill, or business interruption, arising out of or in connection with the Agreement, regardless of the theory of liability. The total aggregate liability of either party for any single claim or series of related claims arising under this Agreement shall be strictly limited to the actual fees paid by the Client to the Company in the twelve months immediately preceding the event giving rise to such liability. The parties agree that the Company shall not be held responsible for any claims, damages, or losses that exceed this cap, and no one may seek to hold the Company liable beyond the remedies expressly set out in this Agreement.

9. Governing Law and Dispute Resolution

This Agreement and all matters arising from or relating to the Platform shall be governed by and construed in accordance with the laws of India, without giving effect to any conflict of laws principles. Any dispute, controversy, or claim arising out of or in connection with this Agreement, including any question regarding its existence, validity, or termination, shall be subject to the exclusive jurisdiction of the courts of India. The parties irrevocably submit to the personal jurisdiction of those courts and waive any objection to venue therein, including any claim of forum non conveniens. The parties also expressly waive any right to a jury trial and agree that all disputes shall be resolved on an individual basis, with no class or collective actions permitted.