Cookie Policy

1. What Cookies Are

Cookies are small text files that a website places on your device when you visit. They allow the site to recognise your device on subsequent visits and remember information about your session, preferences, or activity. Similar technologies (pixels, local storage, and SDKs) are covered by this policy where they perform equivalent functions.

2. Categories of Cookies We Use

• Strictly Necessary: Required for the website and platform to function — for example authenticating your session, remembering your consent choices, and protecting against fraud. These cannot be turned off.
• Functional: Remember your preferences (language, region, dashboard layout) so you don't have to reconfigure them on each visit.
• Analytics: Help us understand how visitors use the site and platform in aggregate. We use privacy-respecting analytics that do not build cross-site profiles.
• Marketing: Only set with your explicit consent. Used to measure the effectiveness of campaigns on external channels. You may withdraw consent at any time.

3. Legal Basis

Strictly necessary cookies are set on the basis of our legitimate interest in delivering the service you requested. Functional, analytics, and marketing cookies are set only after you provide consent through the cookie banner, in line with the ePrivacy Directive, GDPR, and equivalent laws.

4. Managing Your Preferences

You can review or change your cookie choices at any time through the cookie preferences link in the site footer. You can also block or delete cookies through your browser settings. Blocking strictly necessary cookies may prevent parts of the site or platform from working correctly.

5. Third-Party Cookies

Some cookies are set by third-party services we use (for example, analytics or embedded content providers). Those third parties are independently responsible for the data they collect. We only enable third-party cookies where the vendor meets our data-processing standards.

6. Retention

Session cookies are deleted when you close your browser. Persistent cookies remain for a defined period (typically no longer than 12 months) unless you delete them earlier. Consent records are retained for up to 24 months to demonstrate compliance.

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or changes in the law. Material updates are notified through the website. The 'Effective Date' below indicates the latest revision.

8. Contact

For questions about this Cookie Policy or our privacy practices, please see our Privacy Policy or contact privacy@vigil24.com.